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FREQUENTLY ASKED QUESTIONS

• What date is the festival?

The festival takes place on Sunday 8th August  2021.

WHERE IS THE FESTIVAL?

The festival takes place at 23 Lewisham Way, London SE14 6PP, UK

 

• WHAT AGE DO I HAVE TO BE?

The festival is a 18+ only event and you will need ID to prove your age to guarantee entry and also to  purchase alcoholic beverages at the festival 

 

• WHAT ARE THE FESTIVAL TIMES?

The opening times of the festival are 1pm – 10pm. 

 

• CAN I GO IN AND OUT OF THE FESTIVAL SITE?

The festival operates a no re-entry policy

• WHAT’S INCLUDED IN MY FESTIVAL TICKET? 

 

Vvip tickets gets you fast track access to the private VVIP Tent/Section, Tables, Cabanas,private,Food vendors, toilets & great view of main stage. 

 

Vip tickets gets you access to Vip Tent/ Section,Tables,

Cabanas,Food vendors & Toilets.

• CAN I UPGRADE TO A VIP TICKET IF I’VE ALREADY PURCHASED A GENERAL ADMISSION

TICKET?

Unfortunately, we are unable to offer ticket upgrades. 

• PARKING?

We advise our esteemed guests that there is limited parking on site reserved for VVIP guests at an extra cost. 

£10 for VVIP guest

• WHO ARE THE OFFICIAL TICKET VENDORS?

Shoobs 

https://shoobs.com/events/56788/palmwine-festival-afrobeats-in-the-park 

Eventbrite

https://www.eventbrite.com/e/palmwine-festival-tickets-156018849579

• WHEN WILL I RECEIVE MY FESTIVAL TICKET?

At this stage you should already have your booking confirmation. Tickets will be sent out as e-tickets, and not delivered by post. 

 

• WHAT DO I NEED TO BRING TO GUARANTEE ENTRY?

Please bring your ticket, the card you purchased the ticket with and valid photo identification. 

• CAN I SELL/CANCEL MY TICKET?

All tickets are non-transferable, and we are unable to offer any refunds for tickets no longer needed. 

 

• WHAT TIME IS THE LAST ENTRY TO THE FESTIVAL?

Last entry time for festival site will be 3pm 

 

• WHO DO I CONTACT FOR PRESS ENQUIRIES?

For all press enquiries please get in touch with info@palmwinefestival.co.uk

 

• IS THERE FREE PARKING AT THE VENUE?

Limited parking spaces.We advise to use public transport ,we will have coaches for our attendees on the day at various and stations. 

 

• WHERE DO I GET MY FESTIVAL WRISTBAND? 

 

You can pick up your festival wristband from the festival accreditation area on-site Opening times for accreditation will be disclosed in your festival info email.

Please note: There will be no refunds for tickets holders, who don't enter the park grounds before 6pm.

 

Food: There will be a choice of food stalls open all day inside the event grounds for sale.

 

Drinks: There will be fully licensed bars on site; alcohol is NOT permitted from customers into the event grounds or surroundings during the event day. *No glass or bottles are allowed into the park

 

Drugs Policy: Palm wine Festival has a strict anti-drugs policy. Searches will be carried out on entry and anyone found with any illegal substances will be passed straight to the Police. This also applies to all weapons